In recent years, the global displacement crisis has reached unprecedented levels. Conflicts, persecution, climate change, and economic instability have forced millions of people to flee their homes to seek safety and dignity elsewhere. Whilst legal frameworks and humanitarian responses focus on shelter, food, and documentation. One crucial aspect is under-prioritized: the psychological and emotional impact of forced displacement.

For many refugees, trauma is not just an isolated incident, but an ongoing experience. This is why, in any space or service that aims to support refugees, a trauma-informed approach is not optional: it’s essential.

According to the American Psychological Association, trauma is the lasting emotional and physiological effect that results from deeply distressing events. In the context of displacement, trauma stems from war, violence, torture, family separation, abuse, or the perilous journey to safety. But trauma also emerges in more subtle, chronic forms: prolonged uncertainty due to lack of proper bureaucratic mechanisms, detention periods, discrimination, and the constant reminder of a lack of belonging.

Trauma manifests itself differently in everyone. Some people appear withdrawn or anxious. Others express anger or misbehaviour, whilst many seem fine until something triggers an overwhelming response. It is important to remember that these reactions are not signs of weakness but survival responses from a nervous system that has been over-activated for too long.

Regarding refugees, there is a common misconception that once they reach a “safe” destination, the worst is behind them. In reality, many continue to face structural violence: complex asylum processes, lack of access to healthcare or education, unstable housing, and constant fear of deportation. These conditions can deepen the wounds of previous trauma and create new ones, and the absence of trauma-centered approaches can repercute negatively. 

This is why service providers need to respond with awareness, sensitivity, and intentional care. Being trauma-informed means we don’t just offer services; we offer them in a way that avoids retraumatization and fosters healing.

In our daily work in Athens and Kos, we support individuals who have experienced multiple layers of adversity. Many of them are still navigating the asylum system, parenting in displacement, economical difficulties and the concerns of rebuilding life from scratch. That’s why we strive to create spaces where people feel seen, respected, and safe.

Some of our efforts include:

~ Providing predictable schedules and clear communication to reduce anxiety.

~ Ensuring that feedback is regularly collected and valued.

~ Offering spaces to connect and relax for those needing moments of calm and socialization.

~ Avoiding authoritative tones and instead using warm, inclusive language.

~ Training volunteers and staff to recognize trauma responses and respond with empathy, not judgment.

We also understand that healing happens in connection. By promoting community-building activities, creative expression, and moments of joy, we help lay the foundation for post-traumatic growth.

Trauma-informed approaches require us to shift our mindset. Instead of asking “What’s wrong with this person?” we begin to ask: “What might this person have experienced?” This small but powerful change can lead to more compassionate, effective, and respectful services.

As crises continue around the world, and as people continue to seek safety across borders, it is our responsibility not only to respond to their basic needs, but to do so in ways that honor their humanity and support their healing.